Privacy Policy

1. Introduction

Welcome to StarShopping ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website starshopping.space and use our star naming services.

2. Information We Collect

2.1 Personal Information

When you make a purchase or register on our site, we may collect:

• Name and email address
• Billing address (for printed materials)
• Payment information (processed securely via Stripe)
• Star naming details (star name, recipient name, dedications)
• Special dates you wish to commemorate

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location
• Pages visited and time spent on site
• Referral source

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your star naming orders
• Create and deliver your digital and physical certificates
• Maintain our Star Registry database
• Send order confirmations and delivery notifications
• Respond to your inquiries and provide customer support
• Send promotional emails (only with your consent)
• Improve our website and services
• Prevent fraudulent transactions

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: Stripe processes all payments securely. We never store your full credit card details.
• Delivery Partners: If you order physical products, we share shipping details with our fulfillment partners.
• Service Providers: We use trusted services for email delivery, analytics, and website hosting.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure payment processing through Stripe (PCI DSS compliant)
• Regular security audits and updates
• Limited employee access to personal data
• Encrypted database storage

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and checkout process.
• Analytics Cookies: Help us understand how visitors use our site.
• Preference Cookies: Remember your settings and choices.

You can control cookies through your browser settings, but disabling them may affect site functionality.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Opt-out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at privacy@starshopping.space.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Star registry entries are maintained indefinitely as part of our permanent registry database, unless you request removal.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: