Get in Touch
Have questions? We're here to help. Reach out to our friendly support team and we'll get back to you as soon as possible.
Send Us a Message
Quick Answers
How long does delivery take?
Digital certificates are delivered instantly. Physical packages ship within 1-2 business days.
Can I change my star name after purchase?
Star names are permanent once registered. Please double-check spelling before completing your order.
Do you offer refunds?
We offer full refunds within 30 days if you're not completely satisfied with your purchase.
Response Time
We typically respond within 2-4 hours during business hours (9am-9pm EST). Weekend inquiries are answered by Monday.
Business Information
Headquarters
Star Shopping International
123 Cosmos Avenue
New York, NY 10001
United States
Business Hours
Monday - Friday: 9am - 9pm EST
Saturday: 10am - 6pm EST
Sunday: 12pm - 5pm EST
24/7 Digital Support Available